Contact your nearest NAPA AutoCare Center to make an appointment to check your transmission in Albuquerque.
Do you have any plans around New Mexico for the weekend? Maybe you and some friends and are taking the boat up to the lake. Maybe you'll be having a lot of fun doing a little fishing and camping.
You got the boat all ready. It's all gassed up. You packed lots of snacks and the cooler's stocked – ready to go.
How about your tow vehicle? It has plenty of gas and you've even vacuumed it out, but is your auto maintenance up to date?
Stop and think. You'll have some heavy traffic on your way out of town. Hilly terrain as you get to the lake. Some dirt roads – and it may be hot weather. And all the time you're going to be towing around several thousand extra pounds.
That all adds up a lot of severe strain on your engine, brakes and transmission. Your transmission's going to be working overtime, spending more time in lower gears. The internal transmission temperature is going to be much higher than normal. What's a fun little blast to the lake for you is really severe duty for your transmission.
It's important that you have enough transmission fluid. If you're running low, the transmission will run to hot and won't have the protection it needs to cope with the added stress of towing.
And if it's time for a transmission service, you really should have it done at NAPA AutoCare Center before your trip. Transmission fluid breaks down and gets dirty over time. Whether you have an automatic or manual transmission, you need to have it serviced on schedule to make sure it runs efficiently.
Automatic transmissions contain a maze of passages that the fluid has to pass through to keep it shifting smoothly. If you neglect transmission service, the passages can get clogged up and you start to have problems. Neglect your transmission for too long, and it can fail. Believe us – you don't want to pay for a major transmission repair.
You know, most of us in Albuquerque NM do a lot of our driving under severe conditions. Towing or hauling a big load is obvious, but there are lots of other things that constitute severe driving conditions. Things like short trips or driving in very hot or very cold weather. Also, dusty roads, city driving around Albuquerque, and basically any driving that's not at highway speeds or under ideal conditions is severe driving. We all need to think about whether or not we need to follow the severe service schedule.
So, consider going in for a full service oil change before you leave for the lake to make sure everything has been looked at. Ask for a trip inspection while you're at it. Your Albuquerque NM service technician at NAPA AutoCare Center can check your belts and hoses and let you know if your brakes are in good shape.
Don't forget the sunscreen. And to thank your Albuquerque service technician, how about bringing him back a nice trout?
Posted in the Transmission category
Fuel Saving Tip: Alignment For Your Albuquerque car
Posted February 17, 2012 2:43 PM
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Imagine you've left Albuquerque and you're up in the arctic on a dog sled.
Your dog team is pulling straight and true. You can cover a lot of ground fast. Now imagine what would happen if one or two of the dogs wanted to go their own way and were pulling off to the side.
That would slow you down. You would have to work harder to keep the sled going where you want it. The dogs are all working as hard as before, but you're covering less ground for the same effort.
You're wasting kibble.
The same is true of your vehicle when the wheels are out of alignment. That wheel that's pulling to the side is dragging down the rest of the car; so you push a little harder on the gas pedal to keep up your speed. You're wasting gas.
So have your wheel alignment checked at least once a year. Get it checked right away if you feel the car pulling to one side.
Sometimes we bump a curb or hit a pothole and knock our wheels out of alignment. An accident can take the wheels out of alignment as well.
So make sure you're tracking straight. You'll save gas and your tires'll last longer. Now, mush!
Posted in the Alignment category
Service Center Standard and Procedures
Posted February 10, 2012 10:04 AM
All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.
That is why Rio Rancho and Santa Fe automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.
Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.
An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:
The part no longer performs its intended purpose
The part does not meet a design specification
The part is missing
The technician may suggest repair or replacement if:
The part is close to the end of its useful life - just above discard specifications or likely to fail soon
To address a customer need or request - like for better ride or increased performance
To comply with maintenance recommended by the vehicle's manufacturer
Based on the technician's informed experience
Here are some examples:
An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.
Suppose a customer wants to improve his car's handling, but his shocks haven't failed. The technician may suggest replacement of the shocks to satisfy the customer's wishes.
Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let's say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician's recommendations.
The automotive service industry and NAPA AutoCare Center want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.
Posted in the Service Standards category
Tire Replacement
Posted February 2, 2012 12:36 PM
You know you need new tires, but you're not sure what type. You look at a tire to get the size: 225, 50, R, 16, 92, H. All the way to the service center you keep repeating it over and over. You even say it over in your mind while waiting in line. Then you get to the counter and the manager asks what size you need. Then your mind goes blank.
Tire size can be confusing. There's so much on the side of the tire, and it's hard to keep straight.
Even though there's a lot on a tire - if you know what it all means, it's actually more helpful than confusing. Let's start with the size number.
For example, let's say a tire reads: 225 50 R 16 92 H. The 225 part is the width of the tire in millimeters - the width between the sidewalls of an inflated tire with no load. The 50 is the aspect ratio - the ratio of the sidewall height to the tread width. Off-road tires will have a higher number and high performance tires will have a lower number.
The R signifies it's a radial tire. And 16 is the rim or wheel size in inches.
The 92 is the load rating index - it's the load carrying capacity of a tire. The higher the number, the more it can safely carry. Your empty vehicle can be safe with a lower number, but you'll need a higher rating if you routinely haul heavy loads. The next letter is the speed rating. Not all tires are speed rated. The ratings generally follow the alphabet: the further up the alphabet, the higher the speed rating - with the exception of H - it comes between U and V (don't ask why).
There's a lot of fine print that you probably need a magnifying glass to read. But there are a couple of other large print items of interest. One is the tread type: highway, mud and snow, all season, severe snow, etc.
And then there're the Uniform Tire Quality Grading System markings. The first is a tread wear index. 100 is the base line - a lower number is poorer and a higher number is better. All things being equal, a tire rated 200 would wear twice as long, on a government test track, than one rated at 100. These wear grades are only valid within a manufacturer's product line - you can't compare with other manufacturers. And it's important to note that a lower rating might be just what you want - a high performance, sticky tire has a softer rubber compound and won't wear as long, but boy, will it take those corners.
The next is a traction grade. This measures the tire's ability to stop on wet pavement in government tests. A - the best, B - intermediate, C - acceptable.
Temperature grade measures a tire's resistance to heat build up in government tests. A, B and C - from best to acceptable.
It's safe to go with the original equipment recommendations that came on your car. But if you want to make adjustments, you'll now be better equipped to communicate with your tire professional.
Posted in the Tires and Wheels category
Maintenance for High Mileage Vehicles In Albuquerque NM
Posted January 27, 2012 10:27 AM
Before the recession hit, the median age for cars in the Albuquerque NM area (zip code: 87102) was over nine years. And two-thirds had over 75,000 miles. At NAPA AutoCare Center we hear reports that those numbers continue to rise.
If you have a high-mileage vehicle in the Albuquerque area, bring it in for high-mileage maintenance: NAPA AutoCare Center 1510 2nd Street NW Albuquerque, NM 87102 505-450-5120
Many people in Albuquerque are keeping their vehicles longer. The economy has influenced that, but the fact that modern cars are more durable and reliable means that owning a high mileage vehicle doesn't have to be a painful experience.
Local car owners in Albuquerque with over 100,000 miles on their vehicles often ask which service intervals they should follow. Let's start with the special needs of the older vehicle...
The reality is that time and mileage will take its toll. The engine and transmission will have more sludge. The fuel, steering and brake systems will have gum and varnish built up. There'll be more dirt and contaminants in the fuel tank. Corrosion and deposits in the cooling system. And seals and gaskets will start to dry out.
All of this, plus normal wear and tear, means that the engine might not be as strong as new, so it just has to work harder to get the job done.
So we need to compensate. Consider high-mileage formulations for oil changes, transmission service, etc. These special formulations contain additives that condition the seals and gaskets to prevent leaks. They also have more detergents to clean sludge and other deposits. They cost a bit more, but they're worth it.
In general, if an auto service was recommended every 15,000 miles when the car was new, you should continue to get the service done every 15,000 miles.
Talk with your Albuquerque service advisor at NAPA AutoCare Center about the condition of your engine. See if he thinks you should adjust your auto service intervals for oil changes or other auto maintenance to account for the older engine working harder.
Expect the oil filter to get dirty faster. Same goes for the fuel filter. And some leaks are to be expected so you need to keep a closer eye on fluid levels.
If anything, following recommended service intervals for your car is more important in a higher mileage vehicle. Skipping oil changes or other services can lead to problems much more quickly than with a newer vehicle.
So, have your Albuquerque auto service advisor at NAPA AutoCare Center help you with an assessment of your older car or truck. If you haven't gotten around to a fuel system cleaning, or replacing power steering or brake fluid, a differential service or transmission service – it's time to start taking care of those things. It'll help keep you on the road for many more happy miles.
Posted in the Maintenance category
How Do You Save Gas In Albuquerque NM?
Posted January 17, 2012 2:37 PM
No one in Albuquerque NM likes high fuel prices. But if one good thing has come about, it's that people are really focused on how to reduce their fuel consumption. North Americans literally drive billions of miles less each month during times of high fuel prices. But we still need to drive, so it makes sense to try and increase our fuel economy however we can.
Let's look at a real life example of one of our AutoNetTV producers. He has one of those really big SUVs. Lots of kids and horses to haul around, you know. His family was planning a four day camping trip. Here's what he did to cut his fuel costs:
First, he installed a new, high flow engine air filter. Then he had his service center change his oil, flush his cooling system and service his front and rear differentials along with the transfer case. He also had a fuel system cleaning, replaced his PCV value and breather element. He also made sure his tires were up to the recommended pressure.
Now this cost several hundred dollars. But keep in mind, it all needed to be done anyway – it was all scheduled, and some of the work was overdue.
So he headed out, loaded with nine people and pulling a ton of trailer with everything needed for four days of camping. When the trip was over, he had turned in the best fuel economy he had ever gotten on that vehicle. It had improved 25 percent. He saved $48.00 on that trip alone. And the savings keep on coming every day.
Here's a quick summary of what you can do to save fuel in Albuquerque NM. First get caught up on your routine maintenance. Nearly every scheduled service item can save you some fuel. If its time for a tune-up, git'er done. That's a big item.
If your check engine light is on, have your Albuquerque NM service center at NAPA AutoCare Center figure out why and fix it. Check engine problems can be real gas wasters.
Proper tire pressure and wheel alignment can really help as well. Try not to carry around a bunch of stuff. An extra hundred pounds can cost a mile per gallon.
Now you may not want to hear this, but the single biggest fuel waster for most people is their right foot. Zooming away from stop lights and hot rod lane changes really waste fuel. Take it easy, don't speed and plan ahead.
Finally, you may have noticed that we haven't mentioned any magic pills or devices that will double your mileage. That's because there aren't any. Some may help a bit, but there are a lot are scams.
Do some research and check with your service advisor at NAPA AutoCare Center before spending your hard earned cash.
Posted in the Fuel System category
Maintaining Your Older Car In Albuquerque NM
Posted January 11, 2012 9:49 AM
The government mandates a lot of equipment on cars in Albuquerque NM: emission devices and control computers, safety equipment like airbags and crash worthiness requirements. All of this is great for the Albuquerque NM motoring public, but it does add quite a bit to the price of a new car.
Because new cars are more expensive, people in the Albuquerque area are driving their old cars longer. The average car is now over nine years old. Two thirds of vehicles on the road in Albuquerque have more than 75,000 miles. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today's cars are up to the challenge – but they need a little help to keep on goin'.
Give NAPA AutoCare Center a call to schedule your next maintenance. 1510 2nd Street NW Albuquerque, NM 87102 505-450-5120
Some owner's manuals don't specify service requirements at higher mileage. That doesn't mean it doesn't have to be done. In fact, it's more important than ever to stay on top of routine maintenance for cars with more than 75,000 miles.
First, just extend regular service intervals out: for instance a service that's recommended every 15,000 miles should be performed at 15,000, 30,000, 45,000 and 60,000 miles, and so on. Because of the additional stress older engines experience, the severe service maintenance schedule is more appropriate than the regular schedule – ask your service advisor. Watch for leaks – seals and gaskets dry out over time and don't hold the fluids as well as they used to.
It's also time to make sure you have a good Albuquerque NM technician. There are some services and replacements that are scheduled after you put on some clicks, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course. Check for unusual sounds, smells or the way your car feels. These could be hints that trouble's brewing. Better to catch it early before it turns into a costly repair.
And a regular wash and wax will help maintain your car's appearance. One of the things you can do to really help your high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, and transmission and power steering fluids that are formulated for cars that have a few clicks on the old odometer.
High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection.
Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high mileage vehicles. So once you hit around 50,000 miles, consider stepping up to high mileage formulations. High mileage fluids cost a bit more than standard fluids because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road. It does cost more to properly maintain a higher mileage vehicle – but it's way cheaper than a new car payment!
Posted in the Maintenance category
NAPA AutoCare Center Often Asked About Premium vs. Regular Gas
Different grades of gasoline have different octane ratings. Regular gasoline has the lowest octane rating and premium the highest. Most gas stations around Albuquerque NM also carry a mid-grade that falls in between the two. The octane range for the different grades of gas varies by region due to altitude differences.
Engines require different octane ratings because of design differences. For example, turbocharged engines usually require premium gas.
There's a sticker on your gas tank filler lid that tells you the minimum octane rating your manufacturer recommends.
For help identifying the type of gasoline your engine needs, come by our Albuquerque NM service center: NAPA AutoCare Center 1510 2nd Street NW Albuquerque, NM 87102 505-450-5120
Read your owner's manual carefully to see if it's acceptable to use lower grades. With some cars in Albuquerque NM it is; the engine control computer can adapt. You’ll lose some performance, but won't do damage. With other engines, using a lower grade of fuel could result in serious damage; so you don't want to save a couple of bucks at the pump only to pay it out a hundred fold at the repair shop.
Today's computer controlled vehicles are optimized to run well on the recommended grade of fuel. Using a higher grade than is recommended will not give you any additional performance or better fuel economy.
Regulations require detergents for all grades of gasoline, so your engine will have the same protection, regardless of the grade of fuel you use. If you do hear some knocking or pinging from your engine, take it seriously and get your car into NAPA AutoCare Center. It may be a sign that you need a tune-up or some other repair.
In times of high gas prices, we're all conscious of making our fuel dollar go further as we drive around Albuquerque NM. Be sure to use the right gas for your car. Keep your tires properly inflated and your vehicle well maintained and you will get the best fuel economy possible.
Posted in the Fuel System category
Shocks and Struts For Albuquerque Bumps and Bounces
Posted December 29, 2011 11:42 AM
If you're like most of us in Albuquerque, you want your car to handle well. That's the job of your suspension system.
There are different types of suspension systems, but they all work on the same basic principles. First, there are the springs, which bear the weight of the car. The most common springs are coil or leaf - although we see air springs and torsion bars more often. The springs do most of the work.
Visit our Albuquerque location for an inspection of your suspension. NAPA AutoCare Center 1510 2nd Street NW Albuquerque, NM 87102 505-450-5120
But if all you had were springs, your vehicle would be bouncing around like a bobble head. That's where the shocks come in. They control the rebound of the springs and smooth out the up and down motions. They also keep the tires on the road, and you in control. Some cars use struts. Struts are a combination of shocks and springs, together in a more compact system.
Shocks wear out slowly over time, so it's hard to notice when they get badly worn. One way to tell is to look for an uneven, cupping wear on your tires. If the shock or strut is leaking fluid, it needs to be replaced. If your car feels floaty in turns or if the front end dips a lot when you stop, it is time to get your shocks checked. Your owners' manual will tell you when your shocks should be changed - it's usually between 15,000 and 30,000 miles or 24,000 and 50,000 kilometers .
When you replace a shock, be sure to replace all four. Then your car will have an even suspension and will handle much better. Talk with your service advisor about how you drive. No, not your traffic violations, but how often you carry heavy loads, tow a trailer or drive in rough terrain. If you do a bunch of that, you'll need a heavy duty shock.
Regular shocks use hydraulic fluid and air as their dampening system. Premium quality shocks and struts use compressed nitrogen gas instead of air. Gas shocks don't get air bubbles that affect the performance of regular shocks. If you do a lot of high performance driving, off-roading or just want added comfort and control, think about getting premium gas shocks or struts.
Replacing your struts may take your car out of alignment, so be sure to get an alignment at the same time. So, to smooth out the bumps on the road of life, change your shocks and struts when they need it.
Posted in the Shocks & Struts category
Albuquerque Safety Systems: Tire Pressure Monitoring System
Posted December 22, 2011 1:20 PM
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Flats, blow outs, skids and longer stopping distances can all be the result of Albuquerque folks driving around on under-inflated tires. Now, it’s hard to tell when a radial tire is under-inflated. If your manufacturer recommends 35 pounds of pressure, your car tire’s considered significantly under inflated at 26 pounds. The tire may not look low until it gets below 20 pounds.
New laws required manufacturers to include a Tire Pressure Monitoring System – or TPMS system – in all cars and light trucks by the 2008 model year. The system has a dashboard mounted warning light that goes off if one or more of the tires falls 25% below manufacturer’s pressure recommendations.
This technology has been used by Albuquerque race car drivers for years. They are able to head off problems from under inflation by closely monitoring tire pressure on the track. It’s up to your car’s manufacturer to determine which of many TPMS systems available they’ll use to comply with the law.
Obviously, all of this doesn’t come free for Albuquerque drivers. U.S. government studies have estimated the net costs. Of course, the TPMS system itself will cost something. Maintaining the system will have a cost, replacement of worn or broken parts and tire repair cost increases.
The costs are partially offset by savings in fuel and tire wear. There’s also a saving in property damage and travel delay. The net cost is estimated to be between $27 and $100. The government predicts fewer fatal accidents. They estimate that it will cost between three and nine million dollars for every life saved.
Your safety has always been a concern at NAPA AutoCare Center. We want you on the road and accident free. We've traditionally provided things like tire rotations, snow tire mounting and flat fixes at a very low cost. We’ve been able to quickly and cheaply provide the service, and pass the low cost on to you as an expression of our good will.
That’s why we're concerned about how you’ll perceive the changes that this new law will force. Every time a tire is changed: taken off to fix a flat, a new tire installed, a snow tire mounted; the NAPA AutoCare Center service technician is now going to have to deal with the TPMS system.
Even a simple tire rotation will require that the monitor be reprogrammed to the new location of each tire. When a car battery is disconnected, the TPMS system will need to be reprogrammed. TPMS sensor batteries will need to be changed and failed parts replaced.
Like all other Albuquerque service centers, here at NAPA AutoCare Center we've had to purchase new scanning equipment to work with the TPMS sensors and to update expensive tire change equipment to better service wheels equipped with the new monitoring systems. Our NAPA AutoCare Center service technicians have been thoroughly trained on many systems and new tire-changing techniques. All of this adds up to significantly increased cost to perform what was once a very inexpensive service for you.
So when you start so see the cost of tire changes, flat repairs and rotations going up at NAPA AutoCare Center, please keep in mind that it’s because of government mandated safety equipment. We want to keep you safely on the road – and we're committed to doing it at a fair price. This new safety equipment will help you avoid the most common types of vehicle failure in Albuquerque, and possibly a catastrophic accident.